What are your customer service hours?
Our team is available Monday-Friday from 8:00 AM-5:00 PM EST. Please email us at pafd@putafingerdown.com and allow us 3 business days to respond. We promise we will get back to you as soon as we can!
How are my orders shipped?
Your orders will go out via standard domestic economy shipping. (5-12 business days)
What days do you ship?
We ship on business days, which are Monday-Friday. We do not ship on Saturdays, Sundays or Holidays.
Where are my orders coming from?
Our fulfillment center is in Georgia.
Do you ship international?
Currently we only ship to customers in the US.